Research areas

what is branding?

Packaging

hospitality branding

Sensory branding

Case study’s

Semiotics

Lisbon branding

Logo research

Psychology

Storytelling

Brand strategy

Community

I want to learn all I can about branding before I start creating anything. I want to know how it works, why it matters, and how it affects how people interact with a firm. This is my rough research dump, or the basic ideas that will define my project before I start writing my dissertation or designing the café brand.

What is branding?

I'm starting to understand that branding is more than simply a logo, colour scheme, font, and so on. What I read in every book and article is the same:

  • Branding is how people see things.

  • Branding is about feelings.

  • Branding means trust.

  • Branding means something

The Brand Gap

Marty Neumeier, who wrote The Brand Gap, offers a point that truly hits home for me: "A brand is what people think it is, not what the company says it is."

— Marty Neumeier

This thought already affects everything.

I can't "design" a brand by merely making it seem good; I need to change how people feel.

BRAND EQUITY MODEL

And then there's David Aaker and his whole idea of brand equity, which includes things like awareness, loyalty, connections, and perceived quality.

In other words, it's suggesting that strong branding means good commerce.

People purchase trust, feelings, and familiarity.

Psychology WITHIN DESIGN

I didn't think the science of perception would be this intriguing when I first started reading about it. It seems that our brains respond to pictures before we ever think about them.

  • People make quick judgements about a brand.

  • A good design makes people feel good.

  • Colour has an effect on the mind.

  • Being consistent develops trust

The quality that people think they see is affected by texture and substance

This is why packaging and interiors may make something feel more "premium" even if it isn't.

Semiotics

David Crow's Visible Signs is altering the way I perceive everything, in a very real way.

Everything communicates; nothing is "neutral."

An archway is more than simply a pretty sight; it stands for tradition, hospitality, and legacy.

A tile pattern isn't only pretty; it connects to memory, culture, and location.

A bird isn't just a random thing; it may stand for identification or belonging.

This will be a big help for my idea, especially if I'm opening a café based on Lisbon and Portugal.

Storytelling

Reading Miri Rodriguez's work….

on narrative lets me understand why some of the best companies seem so authentic.

She says, "Stories stick because they work on an emotional level."

This Is Marketing, Seth Godin says….

People don't purchase features; they buy what they signify.

It needs to have emotion and a story behind it if I want to make a brand that people can relate to. Not too polished or corporate- something real.

pACKAGING WITHIN STORYTELLING

Most purchasing decisions happen at the point of purchase.”

Meaning:

Packaging = the moment of truth.

It’s not just a container — tiny storytelling surface.

Textures, materials, colours… they’re all signals.

So if I ever design packaging for this café brand (food, pastries, take-away), it needs to feel meaningful and aligned with the story.

brand case study ideas

Oatly

Their tone of voice is wild. Honest, sarcastic, activist. Shows how branding can be personality-based, not corporate.

Lush

Visual consistency + ethics + playfulness. Everything they do aligns with their values. Black pots, handwritten labels, bright products.

Patagonia

Purpose-driven. Activism isn’t a marketing tactic for them

Starbucks

Interesting global example. Extremely consistent. Thoughtful use of interiors, typography, music, packaging. Clear brand universe.

Apple + Google

Design, business advantage. Minimal, emotional, clean, global.

Seeing these side by side shows me that:

The strongest brands are consistent, emotional and culturally aware.

Cafés + hospitality branding

I’m looking into café brands specifically because that’s where my project is heading.

I’ve been studying:

Café Janis (Lisbon)

Beautifully curated brand experience — menu, interiors, Instagram, everything matches.

The Milkman (Lisbon)

Simple branding but so effective. Clever ideas, like ice-bear latte cubes. Shows how small touches = huge impact.

Nando’s

Cultural identity done well. Iconic cockerel. Warm colours. Playful patterns.

Gail’s

Sophisticated minimalism. Clean typography. Fresh, uncluttered, recognisable.

Joe & The Juice

Lifestyle-driven branding. Bold, urban, youthful.

These are teaching me how small interior decisions + packaging + visuals merge into a memorable experience.

Lisbon

I believe that this will have a significant impact on the entirety of my project.

I am realising that I am pulled to Portugal because of the colours it has to offer, the cuisine, the vibrancy, and the architecture. I believe that I would want my café brand to be based on a specific location rather than on something that is more general.

The things that I have seen from the pictures and my own investigation are as follows:

  • terracotta reds tile blues

  • Illuminations through the sunlight

  • arches in all locations

  • small-sized kiosks located in gardens

  • vibrant coffee shops

  • pastries that are newly made

  • surroundings that emphasise the community

  • In the future, all of this information may be used in the creation of my identity design.

BRAND MANIFESTO/ PROPOSAL

Purpose

  • Bring a piece of Lisbon’s warmth + culture into everyday life

  • Create a calm, welcoming café where people slow down and feel at home

Values

  • Warmth & hospitality

  • Cultural authenticity (Lisbon-inspired)

  • Craft + quality

  • Community

  • Simplicity

  • Creativity (illustration-led identity)

Mission

  • Serve fresh, Portuguese-inspired food and drinks in a beautifully designed, story-led space

  • Make every visit feel like a small escape to Lisbon

Personality

  • Warm

  • Calm

  • Friendly

  • Creative

  • Cultural

  • Gentle + sunlit

  • Modern with traditional touches

Tone of Voice

  • Friendly and human

  • Simple and warm

  • Lightly poetic + sensory

  • Honest, descriptive, not corporate

Audience

  • Creatives, freelancers, young professionals

  • Café lovers

  • People who value atmosphere + design

  • Locals + curious travellers

  • Anyone who enjoys Mediterranean/Portuguese flavours

Positioning

  • A design-led, culturally rooted Lisbon-inspired café

  • Warm, slower-paced, crafted experience (not premium, not fast-casual)

  • Illustration-driven branding + storytelling woven through everything

Sensory branding

This surprised me: brands now consider the full sensory experience.

touch (textures, packaging, menus)

smell (coffee aroma!!)

sound (audio branding, playlists)

taste (food, pastries)

sight (visual identity)

This is going to be important for a café brand. People don’t just “see” a café they experience it.

LOGO RESEARCH

What makes a good logo?

What I’m drawn to?

LOGO PRINCIPLES

simple

versatile

scalable

meaningful

timeless

identifiable

VISUAL DIRECTION

arches

circular motifs

line illustrations animals

cultural symbols

. Great Bustard

STYLE DIRECTION

illustrative

modern but warm

culturally rooted